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FAQ

Returns are no problem! Click here for more information.

All our stainless steel item are waterproof. You can shower, swim and play sports with them!

The better you take care of our jewelry, the longer you can enjoy it.

Our earrings are very flexible, so is the thin rod!
Most likely it is bent slightly. By bending this thin rod slightly up or down so that it lines up with the hole of the earring again, the earring will close again!

Below is a demonstration video:
https://tinyurl.com/instagramnotbranded

Due to the use of natural stone in our jewelry, colors, sizes and shapes may vary. No two stones are the same, and that is exactly what makes our jewelry unique!

All rings are adjustable within the average ring sizes. So you can make each ring fit to wear on your desired finger.

The thicker the ring is, the firmer it is to adjust. The rings are adjustable by hand or with pliers.

Having doubts about the adjustability of a ring? Feel free to send us an email!

The standard warranty is 3 months. If there is a problem with 1 of your items you can always contact our customer service and we will be happy to help you!